Friday, October 15, 2010

Watson - Sign Up Today & Enjoy Lifetimes Benefits

Q1.

Where can I apply for a Watsons Card?

A1.

You may apply for the Watsons Card at any Watsons’ stores nationwide

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Q2.

Where can I use my Watsons Card?

A2.

You may use your Watsons Card at any Watsons’ stores nationwide.

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Q3.

How do I apply for a Watsons Card?

A3.

You may acquire a Watsons Card at any Watsons’ store for just RM12.00

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Q4.

Is a minimum amount of spending required before I am eligible to apply for a Watsons Card?

A4.

No.

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Q5.

Will I be able to enjoy all member benefits instantly after I get my Watsons Card?

A5.

Yes, you may start accumulating points immediately. However, to redeem the points accumulated and to enjoy 5X points in your birthday month, you will need to activate your Watsons card as soon as possible through this Website or through our Member Hotline at 1-300-880-847 (Note: Upon activation online, 200 bonus points will be credited to your account on the next working day)

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Q6.

Are there any privacy protection measures for my personal information submitted online?

A6.

All personal data submitted will be kept highly confidential. Your contact information will be used by Watsons to communicate various marketing promotions. If you lose your Watsons card or need to update your personal data, you will be prompted for an identity verification, based on the information you submitted.

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Q7.

Is there a validity period for the Watsons Card? If yes, how long would that be?

A7.

Watsons Cards offer a lifetime membership, while the points credited have their separate validity period. Beginning 1 January 2011, all points issued are valid through two 31 Decembers. For example, points issued in Oct 2011 will be valid till 31 Dec 2012, unless otherwise stated.

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Q8.

If I lose my Watsons Card or when it is damaged beyond normal use, how do I get a new card?

A8.

If you lose your Watsons Card or when it is damaged beyond normal use, you may report the loss online (or may call the Card Member hotline at 1-300-880-847). You may obtain a new Watsons Card at any Watsons’ store. Visit this Member Website to transfer the bonus points accumulated in the old card to the new card. If your Watsons Card is misappropriated by others with malicious intent before you file the loss report, Watsons will not be responsible for any loss of points.

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Q9.

If my Watsons Card is taken away by another person, will it be possible that he can read my personal information from the card?

A9.

No. Except for the bar code, the Watsons Card carries no personal information of the Card Member.

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Q10.

If my Watsons Card is taken away by another person, will it be possible that he can redeem benefits with the points accumulated in my card?

A10.

Yes. Therefore, you need to take good care of your Watsons Card and do not lend it to others for use. If you lose your Watsons Card, please report the loss online or call our Member Hotline at 1-300-880-847. The affected Member account will be frozen only after the loss is reported.

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Q11.

May I share my Watsons Card with others for member benefits?

A11.

Sharing of the Watsons Card is not encouraged, in case of misappropriation.

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Q12.

If I fail to present my Watsons card but manage to provide the store with my card number, can I still enjoy all member-exclusive benefits and accumulate bonus points?

A12.

The Watsons Card is the only proof of your right to enjoy the benefits. The verification mechanism is activated once your card is scanned on our machine during the transaction process and the card number is read successfully. Please remember to bring your Watsons Card with you whenever you shop at our stores.

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Q13.

If I fail to present my Watsons Card at the time of purchase, can I get the points re-credited to my account by presenting the receipt at a later time?

A13.

The Watsons Card is the only proof of your right to enjoy the benefits. The verification mechanism is activated once your card is scanned on our machine during the transaction process and the card number is read successfully. Even if you may present your Watsons Card together with the receipt at a later time, we are unable to credit the points to your account for your previous purchase. Please remember to bring your Watsons Card with you whenever you shop at our stores to ensure that you enjoy the full benefits of being a card member at all times.

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Q14.

If there is any change to my personal information, how should I update my data for Watsons?

A14.

To update your personal information, such as mobile phone number, email address, you may log on to this Member Website to do so.

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Q15.

If my usual place of residence is changed, will the use of my Watsons Card be affected? Do I need to inform Watsons about the change?

A15.

Your Watsons Card remains valid for use at all Watsons’ stores nationwide. To update your personal information, you may log on to our website.

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Q16.

Is it possible to merge the points accumulated in the two Watsons Cards owned separately by me and my friend?

A16.

No. The Watsons Card is designated for individual use by the respective Card Member only. No merging or transfer of points from different Watsons Cards is allowed.

2 comments:

ken said...

saya tak pernah beli barang dari watson :)

Nik Nurehan said...

haha. kalau an singgah time nk beli vitamin utk my mom! haha.